Madern careers
Build your career with Madern
Madern careers
Do you excel in providing technical support and enjoy working hands-on with machinery? Are you passionate about the latest printing, packaging, and automation developments? Do you possess strong problem-solving skills and an eye for detail? Do you thrive in a dynamic, project-based environment? If so, we are looking for you! Join our team as a Field Services Engineer in Hongkong and help us deliver top-quality solutions to our clients.

What we are looking for:

  • You are a Hong Kong/China/Indonesia citizen
  • You have a degree in Mechanical/Electrical Engineering or equivalent.
  • You bring over 5 years of solid field service experience, preferably with printing machines, packaging machines, or automation systems.
  • You excel in planning, organizing, and interpersonal skills.
  • You have a good command of written and spoken English, and knowledge of a third language is a plus.
  • You are proficient in Microsoft Office and CAD drawing software.
  • You can review technical specifications and understand technical/conceptual drawings from customers and suppliers.
  • You are self-motivated, can work independently, and handle pressure well.
  • You are willing to travel overseas frequently, including to China.

Why choose Madern?

Innovative environment: Be part of a company that values creativity and cutting-edge technology.


Growth opportunities: We offer continuous learning and development to help you advance your career.


Diverse team: Work with a diverse team in a multinational company with offices worldwide.


Healthy work-life balance: Enjoy a healthy work-life balance with flexible hours and remote working opportunities.


Supportive culture: Join a friendly and collaborative work environment where teamwork and inclusivity are key.

Your benefits with us:

Competitive salary

Based on your skills and experience.

Dynamic environment

Challenging role in a vibrant setting.

Education

Opportunities for growth and development.

About your role as a Field Services Engineer

Were you looking for Field Services Engineer jobs and found this page? If so, good! This might be the opportunity you have been looking for. As a Field Services Engineer at Madern, you will play a crucial role in supporting our clients with technical expertise and ensuring the smooth operation of our machinery. Based in Asia, you will collaborate with our global team and work on-site to provide installation, commissioning, and maintenance services. Madern Asia offers a friendly and dynamic work environment with a strong emphasis on work-life balance and professional growth. Join us to be part of a multinational company that values creativity, innovation, and teamwork, while enjoying the flexibility and support you need to thrive in your career.

Your responsibilities as a Field Services Engineer

  • Perform and carry out field technical support.
  • Conduct installation and commissioning of machines and tooling.
  • Collaborate with the overseas team to support customer service activities in Asia.
  • Execute planned preventive maintenance, emergency callouts, repairs, upgrades, and provide telephone and email support to customers.
  • Offer application software support.
  • Liaise with the factory in Europe to identify improvement opportunities.
  • Provide pre-sale technical support.
  • Handle ad-hoc projects assigned by management.
  • aConduct product application or technical training for customers.

Your responsibilities as a Field Services Engineer

  • Perform and carry out field technical support.
  • Conduct installation and commissioning of machines and tooling.
  • Collaborate with the overseas team to support customer service activities in Asia.
  • Execute planned preventive maintenance, emergency callouts, repairs, upgrades, and provide telephone and email support to customers.
  • Offer application software support.
  • Liaise with the factory in Europe to identify improvement opportunities.
  • Provide pre-sale technical support.
  • Handle ad-hoc projects assigned by management.
  • aConduct product application or technical training for customers.

We are looking forward to getting to know you!

Send us your job application through the submit button.

    Want more information?


    Please contact Laura

    +31611458736 Send Whatsapp

    Or take a look at our website madern.com to get an impression of our company, products and solutions and to get excited about what we do!

    What does your application procedure look like?

    Apply

    Submit your application through our website or contact us by phone.

    First contact

    You will receive a detailed response to your application from us within 1 week.

    Interview

    We will start with an initial meeting to see if there is a good fit. If the first conversation is positive, a second meeting will follow, where we will go deeper into your qualifications and the position.

    Get to know the team

    Experience Madern to see if we are the right match for each other.

    Hired

    After approval, we will welcome you to the organization. With the help of a comprehensive onboarding program, you'll make a flying start!