Madern careers
Build your career with Madern
Madern careers
Do you get energy of providing service and are you passioned by technology? Do you want to work in a project team and are you result driven? Do you have affinity with the machines and robots in the packaging industry? We are looking for you!

What we are looking for:

  • Completed Bachelor degree in the field of technical business administration;
  • You are a starter or have you a few years of experience;
  • You give high priority to service and customer satisfaction by adding technical knowledge regarding questions on machines and robots;
  • You have knowledge of producing quotations and you work easily and quickly with an ERP system;
  • You have a passion for technology;
  • Knowledge of the Dutch and English language, both orally and in writing.

Why choose Madern?


  • A challenging position in a dynamic environment;

  • A competitive salary;

  • 27 holidays and 13 advanced annual leave days;

  • A company laptop and mobile phone;

  • Education and development opportunities;

  • Several informal events and a Friday afternoon drink.

Your benefits with us:

Holidays

27 holidays, 13 advanced annual leave days

Dynamic environment

Challenging role in a vibrant setting.

Extra benefits

Competitive compensation and benefits packages

Activities

Informal events and Friday drinks.

Education

Opportunities for growth and development.

Salary in line with CAO Metalektro

Salary in line with CAO Metalektro

Laptop + mobile phone

You will get your own company laptop and smartphone.

About your role as a Technical Service Coordinator

As a technical service coordinator, you will work closely with the service account manager and together you are responsible for overall customer satisfaction. You are the first point of contact with regard to failures or line modifications and therefore you have a lot of contact with the customer (remotely, but possibly also on location). You also participate in the consignment service. This means that once every 8 weeks you will work a shift where you will provide telephone assistance.

Your responsibilities as a Technical Service Coordinator

  • Preparing quotes for sales of service contracts, parent maintenance, modifications and/or parts;
  • Commissioning, managing and executing customer orders;
  • Dealing with incoming malfunctions or general questions;
  • Providing service by offering a technical solution on machines and robots;
  • Customer relationship management;
  • Maintenance of standard documents (quotations, contracts, etc).

Your responsibilities as a Technical Service Coordinator

  • Preparing quotes for sales of service contracts, parent maintenance, modifications and/or parts;
  • Commissioning, managing and executing customer orders;
  • Dealing with incoming malfunctions or general questions;
  • Providing service by offering a technical solution on machines and robots;
  • Customer relationship management;
  • Maintenance of standard documents (quotations, contracts, etc).

We are looking forward to getting to know you!

Send us your job application through the submit button.

    Want more information?


    Please contact Linda

    +31611442156 Send Whatsapp

    Or take a look at our website madern.com to get an impression of our company, products and solutions and to get excited about what we do!

    What does your application procedure look like?

    Apply

    Submit your application through our website or contact us by phone.

    First contact

    You will receive a detailed response to your application from us within 1 week.

    Interview

    We will start with an initial meeting to see if there is a good fit. If the first conversation is positive, a second meeting will follow, where we will go deeper into your qualifications and the position.

    Get to know the team

    Experience Madern to see if we are the right match for each other.

    Hired

    After approval, we will welcome you to the organization. With the help of a comprehensive onboarding program, you'll make a flying start!